Which of the following is a difference between open ended questions and closed
Some questions are open-ended while others are closed-ended. Inquiries that are closed-ended can be answered by a simple "yes" or "no" (or another super-short reply), while open-ended questions require a more detailed response. Explore some open-ended questions examples vs. closed-ended ones, so you'll be clear on the difference and have an idea of how to change one type of question to the other. Show
Yes/No Closed-Ended QuestionsIf you can answer a question with only a "yes" or "no" response, then you are answering a closed-ended type of question. Examples of closed-ended questions are:
Other Types of Closed-Ended QuestionsNot all closed-ended questions have to be answered with a "yes" or "no." Any question that is worded such that it can be answered with a simple, direct response of one word or just a few words is closed-ended. These questions have direct responses that don't require elaboration in order to fully answer what was asked.
Open-Ended QuestionsOpen-ended questions are ones that require more than one-word answers or choosing among a few options. These questions require longer
responses, with answers often coming in the form of a list or a few sentences or paragraphs. They can also come in the form of a speech or essay.
Closed-Ended Questions vs. Open-Ended QuestionsClosed-ended questions are appropriate in situations where you're looking for a quick, definitive answer, but they're not conversation starters. When you're looking for an explanation or a rich level of detail, you'll want to use questions that are open-ended. General Questions to Ask: Closed-Ended vs. OpenMost closed-ended questions can easily be adapted to be open-ended. Explore examples in relation to a wide variety of conversation topics. Choose the option that will provide the type of response or level of detail that you are seeking
Question Types to Discover PreferencesWhen you're trying to get a feel of what a person likes, it's always a good idea to ask. If you just want to know if they like something or not, a closed-ended question will work just fine. If, however, you want to get a sense of their overall preferences, a closed-ended question will likely be more appropriate and effective.
Open-Ended Customer Service and Sales QuestionsOpen ended-questions are critical in customer service and sales scenarios. By phrasing questions in a way that requires more than a super-short response, customer service and sales professionals can build positive relationships with customers and engage them in a dialogue. They're also great to include on customer satisfaction surveys.
Asking Open-Ended Health Care QuestionsFor healthcare professionals, open-ended questions are important to being able to diagnose and treat patients. Nurses, doctors and others involved in patient care are well-served by learning how to ask the right kinds of open-ended questions when interacting with patients.
Open-Ended Job Interview QuestionsThe purpose of a job interview is to get a good sense of whether a candidate will be a good fit for the job. That means that the interviewer needs to get the applicant to share a good bit of information. That won't happen if the interviewer only asks closed-ended questions. It's better to ask questions that require thoughtful responses.
Getting to Know You Open-Ended QuestionsJob interviews aren't the only scenario in which questions can be a tool for getting to know a person. Open-ended questions can be amazing conversation starters. They can help you get to learn more about your current friends or colleagues or get to know new people. Ice breaker exercises typically include open-ended questions.
When to Use Open-Ended vs. Closed-Ended QuestionsBoth closed-ended and open-ended questions serve important purposes in communication and can be used in a variety of scenarios. Closed-ended questions should be used to elicit a short, quick response, while open-ended questions can be gateways to a conversation. Think of closed-ended questions like objective true/false or
multiple-choice questions on a school exam, while open-ended questions are more like subjective short responses and essay questions. Now that you know the difference between these question types, boost your knowledge of how to provide supporting details. You just might improve your test-taking skills along with your
conversation abilities! |