Why does my music stop playing randomly

Why does my music stop playing randomly
VOX_Support_Team:
  • What VOX + OS versions are you on. Vox version 2.6.3 - iOS 15.2
  • Which tracks fail to play, audio file formats, track names? Random files wont play. Flac, mp3 and m4a files structure.
  • Do they also fail to be downloaded for offline playback during the same session, when they fail to stream? Download works perfect when stream fails. Same session. After download pressing play and the downloaded song will play.
  • Did you try to re-login to VOX app with your VOX account? Yes. Even re-installed the whole app. After the issue. Not even killing the app from memory will help. You are fed until you reboot your device.
  • Internet connection type, LTE or Wifi Both and both work fine. Still app refuses to play.
  • Tracks are accessed via Library view or Collections view? Via both. At first. No problems. But after the silence sets in, no reaction from library songs or collection songs. Downloading the songs works. But no streaming.

Here you go. Hopes this helps you getting this problem fixed. Really annoyed with this.

Also Airplay stutters. Dont tell me its my connection. All other apps that support airplay work fine. Airplay songs from vox to Sonos makes the music stutter. Even mp3s.