Can Chrome Remote Desktop be detected?

Chrome Remote Desktop is one of the most popular remote desktop applications available for free. It’s quick to set up, easy to use and provides a stable connection between remote computers.

Chrome Remote Desktop is more than enough if all you need is connecting to your own devices now and then, or helping out a family member or a friend with a quick computer fix.

But what if you’re starting out an IT support business of your own and need to assist a larger number of remote users outside your network? Will Chrome Remote Desktop suffice?

Let’s dive in and consider some of the key pros and cons of using Chrome Remote Desktop.

Pros

  1. It’s free. Like any other proprietary remote desktop service, Chrome Remote Desktop comes free of charge. You don’t have to spend a single dollar on a commercial tool if your needs are limited to accessing your own devices on-the-go or remoting into a friend’s computer.
  2. It’s quick to set up. You don’t have to be tech savvy to run Chrome Remote Desktop on your computer. If you have Chrome browser installed on it, then you’re almost all set.

Cons

  1. No built-in chat. Built-in text chat is one of the key features of a great remote desktop application, as you’ll obviously need to exchange messages with the remote user in real time to avoid any miscommunication. Sure, you can use Google Hangouts for that, but that’s far from being convenient.
  2. Chrome browser is required. If you’re not a fan of Google Chrome, which is believed to be quite resource-consuming, then Chrome Remote Desktop isn’t for you, as it doesn’t work with any other browsers. Besides that, you’ll need a Google account to use the application.
  3. No [drag-and-drop] file transfer. There are many situations where you might need to send a file to the remote computer. While many third-party remote desktop tools, such as FixMe.IT, provide an intuitive file transfer capability by allowing you to drag and drop or copy and paste files or folders, Chrome Remote Desktop fails to do the same.
  4. Inability to reboot the remote machine and automatically reconnect. This is another vital feature to have when it comes to supporting users remotely. It allows you to restart the remote computer even in the user’s absence and automatically reconnect without having to end the active session. Read this post to learn more about the benefits of using remote reboot.
  5. No multi-monitor support. In fact, Chrome Remote Desktop does allow to view multiple remote monitors on your screen. The bad news is that all of the remote monitors of the machine you’re connected to will be crammed into your display, and you won’t be able to conveniently navigate between them.
  6. No multi-session handling. Chrome Remote Desktop simply can’t handle dozens of simultaneous connections with different network settings, which makes it unsuitable for viewing/controlling multiple devices. Techinline’s FixMe.IT, in turn, allows you to run an unlimited number of concurrent remote desktop sessions and easily switch between them in the process. Besides that, FixMe.IT lets you open multiple remote desktop windows and even transfer files between different remote machines.

Conclusion

Whether it’s accessing your own devices on-the-go or sharing your screen with a friend or family member, Chrome Remote Desktop is a great tool that’s free and easy to use. However, if your goal is to deliver high-quality remote tech support, you’d better consider third-party applications such as FixMe.IT. Chrome Remote Desktop is simply not that feature-rich to serve as a full-blown business tool.

Visit our website to learn more about the FixMe.IT remote desktop application and its features. Join us on Facebook, Twitter, or LinkedIn to get all the latest product and blog updates as they happen.

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Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

$24.90

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

CategoriesRemote Desktop

Operating SystemsMobile Application
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Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.

Reviewers rate Screen sharing highest, with a score of 9.2.

The most common users of Chrome Remote Desktop are from Mid-sized Companies [51-1,000 employees] and the Information Technology & Services industry.

  • It really is easy/intuitive to use. There really is no formal training that is required to learn how to use Chrome Remote Desktop, nor is there a need to look at complex documentation to use it, or get it to work

  • It really integrates well with the browser, namely Chrome. It is also compatible across most devices, including mobile devices such as iPhones and Android. It doesn't necessarily have to be used from a PC/Computer, and can really be used most anywhere

  • It really offers most of the basic functions that most anyone would want, such as resizing the display session, keyboard controls, file transfer, etc. It is also secure, as you can set a PIN for accessing the remote computer

  • One are of improvement could be to offer the user the ability to change the time interval of the automatic session/computer lock out. I did not find a way to manipulate/change this. With another remote solution I have used, the default time interval was set to never lock the open session.

  • There also doesn't seem to be an easy way to copy/paste information from your local clipboard to the remote computer. Some other remote desktop solutions have this enabled by default.

  • One feature that would be nice to have would be to have the ability to "blackout" the screen on the remote computer, whenever you have control of the remote computer. This would help by letting the person on the other end to know that the computer is currently being used by the remote user, and to not interfere with the session.

  • Remotely connecting with any team member any where

  • We can transfer and documents easily with Chrome

  • Works fast with better net connectivity

  • To use this one must have Google account

  • Need to have faster Net connectivity

  • Apart from this I don't think there is any lacking point in Chrome.

  • Chrome Remote Desktop is easy to use, because it's a browser extension. I don't know of any other software that's this easy and fast to use.

  • The most used browser is Chrome, so it's very likely that the client has it, and it's very easy to download it to start the connection.

  • For security reasons, the other computer asks for a PIN for access; I think this is an important and essential detail.

  • I like this software in general very much. The only problem is that there are times when the ram consumption of my computer increases too much, for a few seconds. This causes my computer and connection to freeze. It is not completely stable.

  • Can't beat the price -- it's free!

  • Setup is very easy, even for tech-challenged people

  • Interface is straightforward and simple

  • Locks you into the Chrome environment

  • Display options are limited when you use multiple monitors on the remote host

  • File transfer functionality is clumsy

  • Allow connection to any machine that authorizes it.

  • Very responsive to commands.

  • Both parties have to have a Google account.

  • You can't copy/paste into the remote session.

  • Easy set-up on target machines.

  • Runs on a Chromebook with minimal fuss.

  • Occasionally slow to move around [when in full screen], that I cant see if its a latency issue or a dodgy update.

  • Lacks file transfer options.

  • Allow users to work on their work computers from anywhere.

  • Allows for the easy transfer of files from the remote desktop.

  • I wish Chrome Remote Desktop allowed for the use of combination keys such as alt-tab.

  • The stability is excellent.

  • It has very little performance overhead.

  • Security. there have been a large number of patches and applying patches in production environments requires significant planning and potential downtime.

  • Move to a quarterly patching cycle so that patching isn't so often.

  • Better auditing and transparency.

  • It's very easy to connect to your computers. All you have to do is make sure you are logged in with your Google account on all of your devices.

  • It has good remote control options like print screen or power-off remotely.

  • I haven't faced any lag while remotely connecting to devices at work.

  • I have not really faced any issues using Chrome Remote Desktop. I can't wake my sleeping computer from my phone, which I kind of understand but would have been a good feature to have.

  • Installing software for non-techies out in the field.

  • Remote access of files on the host.

  • Demonstrations for remote users.

  • Has limited ability at times.

  • Must have Chrome to work.

  • Fast connection after install

  • It can be used on many computers

  • Helpful for remote connections

  • If you are not an admin user, it freezes up and does not allow you to see anything

  • Sometimes it does randomly crash, and I don't know why

  • Setup is simple. Install the app, log in, choose a pin. You're good to go.

  • Performance is fast. I can even stream games fairly well.

  • The connections have been pretty stable. No serious issues.

  • The session can be seen on the screen of the workstation. Could be a privacy issue. It DOESN'T work like traditional RDP, much closer to a screen sharing support session.

  • There is no built in File Transfer. Its not a deal breaker, but definitely an annoyance.

  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.

  • This program also allows direct control over the desktop [like TeamViewer] and doesn't give you a simulated log on [like Remote Desktop]. This is advantageous for seeing exactly what's on the screen but can make it a little laggy.

  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.

  • The mobile app is also really really well done.

  • This program is NOT easy for end-users to set up on their own.

  • The PIN requirement is secure [which is nice], but it'd be nice to have the option to have an alphanumeric password or something.

  • Connected to your Google account

  • Provide remote support to others

  • Management of several computers can be kludgy

  • If software becomes out of date, confusing how to update.

  • Remotely accessing devices in the field, even when on a client network or cellular network

  • Ease of use - the software is simple and even the least tech-savvy associate can use the tool

  • Seamless connection - the connection is stable, smooth and allows for seamless control of the remote device

  • Easy to install - installed via policies through google admin

  • Lightweight - If you're looking for a robust tool this may not be it, this allows for straight-forward connecting to the remote device.

  • No saved preferences - you'll have to use a different code to connect to each device

  • Firewall rules required - Chrome Remote Desktop requires pin-holes in your firewall to open certain ports if you're using in a locked down network.

  • Desktop access from mobile devices

  • Desktop access from other computers

  • Don't have to be on the same network to access. You can use any internet connected device that supports the Chrome Remote Desktop app.

  • Built in file transfer would be nice.

  • Has sporadic issues with Admin pop-up permissions dialogue boxes

  • Chrome Remote Desktop works very well on mobile Android devices. It's smooth & easy to manage a multiple desktop workstation.

  • The application takes advantage of the local Android keyboard & voice to text really well.

  • Mouse input and window scrolling is on point even with 3 monitors on my workstation to my 1 mobile screen.

  • I wrote this last comment here using the Chrome Remote Desktop app on my Galaxy S7 edge.

  • I use multiple monitors on my workstation, a mouse speed setting would be nice to have.

  • Currently unable to use trail text input.

  • Lacking auto detection of text input boxes, have to click on an input field, then choose keyborad.

  • Spell check & predicted words do not work.

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