So, This is a tricky one.
I use a system where users connects via VPN to a Terminal Server on an other site. It is working fine for everybody but one user. For this user the screen is flickering/flashing/refreshing constantly and the session is unusable. It did work two days ago. No changes know by the user since then. Computer in Win10 and Server 2016
What I did is:
play around with caching, resolution, color depth [in mstsc settings] ... > same flickering erase the remote desktop cache > same flickering log with mstsc on an other server with his computer > works fine try to connect with his user on my own computer > same flickering download the other remote desktop from microsoft store > same flickering try to update network card driver, video driver > all up to date windows update > same flickering check network settings > everything is fine properly sign out the session of the user on the server > same flickering erase the user profile from the server > same flickeringPerformance of the PC are all good. No overload network, ram or cpu
So I am clueless...any other ideas woudl be greatly appreciated.
Ben
Here’s a quick tip/fix for those who may be experiencing graphical glitches on their Mac while running the Microsoft Remote Desktop app.
While preparing a recent article on how to trust unverified certificates while using Microsoft Remote Desktop on your home network, I encountered a troubling issue. I began to see graphical glitches — groups of flashing green pixels, intermittent lines appearing on the screen — on both my 2017 5K iMac [Radeon Pro 580 GPU] and 2018 15-inch MacBook Pro [Radeon Pro 560X].
The glitches looked similar to those produced by a failing GPU, which is what I initially feared was the cause. But after I realized how unlikely it was that the GPU in both my iMac and MacBook Pro would fail at the same time, I quickly identified that the recently-installed Microsoft Remote Desktop 10 was the culprit.I’ve only been able to test it on my two aforementioned Macs, both with Radeon Pro GPUs and both running macOS High Sierra. The issue may therefore not be present with Macs running different versions of macOS or powered by Intel or NVIDIA graphics. For those noticing similar behavior, however, it seems that disabling the app’s GPU hardware acceleration eliminates the graphical glitches.
Thankfully, that’s a simple process. Just launch Microsoft Remote Desktop 10 and head to Microsoft Remote Desktop > Preferences in the menu bar.
From the app’s Preferences window, select the General tab and then find and uncheck Use hardware acceleration when possible.
Disabling hardware acceleration doesn’t seem to have affected our workload [remotely connecting to a PC on our local network], but there may be situations for those with more advanced demands where your experience will be negatively affected. We’ve contacted Microsoft about the bug but haven’t heard back. We’ll update this article if they respond. Until then, keep an eye on the Mac App Store for any updates to the Remote Desktop app that may solve this issue.
Hello,
I need help with one problem. I searched all over the internet with no working solution. We have terminal server and some clients can not work, after they login on RDP, the screen is just flashing like refreshing and they can not do anything. Some clients are fine. We found in logs, it may be error EventID 1000 and problem with Explorer.exe and ntdll.dll. Is there any way, how to fix this without reinstaling the server or any data loss?
Thank you in advance.
Marek
Hi,
Generally the error which you are facing occurs due to many different scenario. But the main reason to cause this will result from a corrupt or damaged version of the ntdll.dll file.Please run sfc /scannow from your command prompt and check if it could works fine.
Best Regards Cartman
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asked • Nov 19, '20 | NickolasBoyce-6948 commented • Dec 19, '21
After upgrading to Big Sur, I can no longer connect to any windows computer using Remote Desktop app.
Any fixes?
Comment
asked • Nov 15, '20 | AndyMattson-2018 commented • Aug 17, '21
After Big Sur was loaded on mac book pro now the microsoft remote desktop won't load and throws an error report. Anyone have an idea on how to fix it?Thanks,
Gary
Comment
Hi,
Thanks for choosing Microsoft products.
There was tech support spam posted to this thread. The post at Microsoft Community was deleted, but you may have received a copy of the spam in a Notification Email. Please do not call whatever phone number as this posted which does not belong to Microsoft. Reference: Avoid and report Microsoft technical support scams
From your description, we kindly assume your concern is the RDP flickers after updating to Big Sur.
In this situation, we would like to suggest you refer to Remote Desktop Crashing on MacOS Big Sur
If you need further assistance, you could focus on Microsoft Q&A, which is more suitable for your scenario. And the dedicated supporter in that category could benefit you more accordingly. We truly hope the issue could be resolved ASAP.
Appreciate your understanding and have a good day!
Best Regards,
Sandro
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