How to edit review in lazada năm 2024
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Type the characters you see in this image:Try different image Conditions of Use Privacy Policy © 1996-2014, Amazon.com, Inc. or its affiliates If your product already syncs to Lazada and/or Shopee/Shopify/Woocommerce, we DO NOT recommend you to edit the existing SKU directly from Zetpy, because it might be affecting the review or sales record of that particular product in your Seller Center. Here's a quick solution for you, if you want to: 1. Change EXISTING single to variation product. 2. Edit EXISTING variation products, especially edit/delete existing variation option or variation SKUs. Just follow the steps below: 1. Go to Lazada/Shopee seller center or Shopify/WooCommerce, and add/delete/edit the variation into the existing product, by filling up new SKU, price, and stock, & amend anything that you want to change at once. 2. Go to Zetpy > 2) any plugin ( Lazada/Shopee/Tiktok/Shopify/WooCommerce/Magento ) that the product is linked to, 3) find the SKU > 4) Delete the existing product listing in each plugin account. 3. Go to Zetpy > 2) Product core > 3) find the existing product > 4) then you can add in a new variant and change anything you want inside the edit. At this point, the item is not linked in any Zetpy Plugin, so it will not reflected in your plugin. Important Tips : Here to check whether your product are linked to any Plugin or not. 4. In Lazada/Shopee/Tiktok/Shopify/WooCommerce/Magento plugin, click on the 'Import Product' button, plugin by plugin. Please do not click the Import Product button for all plugins at the same time. Please wait for each plugin importing to be completed, then proceed to the next plugin to import the product. Else you might be get duplicate same listing in your Zetpy Product Core if you click Import Product button for all channels at the same time. Next, the new variant product will be imported back to Zetpy. (Note: This will take a bit of time to import) OR you can send email to our support ( [email protected] ) the ITEM ID of each channel's accounts, we can help you to manually REIMPORT the item. 5. Lastly, you need to go to 1) Zetpy Product core > 2) find the newly imported product > 3) Edit the stock and Save again to make sure the stock is up to date and tally, this is because Zetpy gets the lowest stock during import for prevent from overselling. Important Tip: If you didn't edit & save stock again after importing is done, your product stock might not tally in all channels. I have for several years been happy with Lazada. I have never experienced the problems that others have regarding returning goods (which seems to be the most common issue here). However I have recently had a problem which is causing me to leave Lazada. It started with an issue that any message to a buyer regarding a product was being returned 'unsent'. I was advised to re-install the lazada app which i did. Unfortunately when it came to logging in, my email account did not show on the drop-down list and it is not possible to enter another. I ended up setting up a new account which I should not have done. I have spoken to (I think) 8 different people on the chat service. The old account still had a phone number I had 10 years ago but no longer have. I set up the new account with the new telephone number. - It is not possible to have a phone number or email on 2 accounts. That is fair enough, but on Lazada you cannot have either on 2 accounts EVEN IF ONE ACCOUNT HAS BEEN DELETED ALREADY. You need access to your old number to re-set up your account on a new device - there is no way to correct errors - no account taken for people who have lost there phone or had one stolen, or who have just changed their number other issues. If you do not respond in the chat within 2 minutes the system automatically logs you out. That is fine if it is the customer that is holding up the conversation, but we should not be logged out because the agent fails to respond. that is Lazada responsibility I wanted to raise a complaint. I was told that the agent would 'tell the team for me'. But then followed it with 'what problem'? Self-raising problems is hardly transparent. There seems to be no way for a customer to raise or track issues or for escalating an problem Essentially in all respects the customer is beholden to Lazada behaving in exactly the way it wants to behave which seems to be a common thread through the issues raised on this forum Date of experience: March 20, 2024 this is for Lazada and Gcashthis is for Lazada and Gcash. my gcash acount were linked to Lazada. On 01/25/2024, I received a text mesage that payment hs been made to Lazada withoit any transaction that Im not aware of! Gcash infomed me to coordinate with Lazada and then to my disappointment, Lazada advised me to file a complaint to cybercrime division! toinks🤦♂️🤦♂️ Date of experience: March 12, 2024 Reply from Lazada Mar 15, 2024 Hi Rachel, we do understand your concern. We highly advised to change your password. Since it was via Gcash, we suggest contacting Gcash regarding this. We would also like to remind you that we have disclaimers in Lazada App and website that doesn't allow payment transactions outside Lazada. For more questions and updates, you may reach us via our Contact Us page at https://***/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards Expect lossesOh this company has me furious. Yes they can deliver in a timely manner but when a problem occurs expect 0 results and or excuses. So far they have failed us twice in the past few months. Delivered just an empty envelope on an order and delivered an incomplete item on another one. Long story short we lost our money on one and had no choice but to keep the other one that was short an item. Get it together Lozada. For now we'll shop elsewhere. You're not the only one that delivers!!! I have read your response. I will not change the review unless you do right in the transactions l have losses on. Keep this in mind,. I am not the one receiving them buy l am the person paying for the items. I will reach out to my fiance and see if she can provide me the account details. The last item delivered was 1 item short and you said you'd pick up.. You renegades on the pick up and said only 24 hours are allowed. Are you serious?? You give 24 hours? M6 fiance contacted you immediately when it arrived. I was talking to her on messenger. I'll reach out to you via messenger and see how true it is that you will make good on our purchases. Oh the other order was a pack of tortillas. I was in the Philippines then. We were handed a plastic black bag with a pamphlet in it. You never responded to our complaint. I was on vacation so I was not going to waste my time with Lozada. I see you have lousy reviews so l can tell your business has serious issues!!! Date of experience: March 03, 2024 Reply from Lazada Mar 12, 2024 Hi VILLAGRANA/REFUGIO B, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number which is associated with your concern? For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! Lazada has terrible customer serviceLazada has terrible customer service. If you ever are unhappy with a product once it arrives and want to return it they will favour the shop and only allow the item to be returned if the shop approves; little do they know that these shops will reject a return for no reason just so they don’t have to give back the money. I used to shop on lazada a lot but now I do not trust them. Date of experience: February 22, 2024 Reply from Lazada Feb 23, 2024 Hi Alia Skoreyko, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number which is associated with your concern? For more questions and updates, you may reach us via our Contact Us page at https://***/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! Lazada and their counterpart seller are…Lazada and their counterpart seller are the worst. If you are unhappy with a product once it arrives and want to return it they will favour the shop and only allow the item to be returned if the shop approves; little do they know that these shops will reject a return for no reason just so they don’t have to give back the money. I used to shop on lazada a lot but now I do not trust them. Order # 764377166119955 which Lazada favoured their seller Shiyomatec. I returned the item and they don't want to return it back nor refund my payment 1064php. Shame on you both... Date of experience: December 29, 2023 Reply from Lazada Feb 24, 2024 Hi, ogie bautista. We understand your disappointments and we are sorry for what you've experienced. No worries, we will document this matter. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/ . You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards! Lazada & their LEX service from the Bacolor depot…Lazada & their LEX service from the Bacolor depot is stupid beyond belief. My account is classified in Lazada as an office/workplace, and the address is carefully worded, yet the depot and drivers don't even read the label. My address details state "NO WEEKEND DELIVERIES" & Only Mon - Fri 8am - 5pm. Yet they tried to deliver on Sunday, and now they have tried to deliver after 7pm tonight. Tracking numbers MP0752114945 & MP0754444718. I have started using Shopee because of this issue.... and I have been a very loyal client for the Lazada sellers for 3 years (large amount of purchases) As a matter of interest, my delivery address is only 1klm from the Bacolor depot. Lazada's redundancies are being done in the wrong area. They should focus on the e-commerce delivery network. Date of experience: February 07, 2024 Reply from Lazada Feb 7, 2024 Hi Allen Little, We understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number which is associated with your concern? For more questions and updates, you may reach us via our Contact Us page at https://***/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! I’m going to keep writing bad reviews…I’m going to keep writing bad reviews until I get a real response and real help. My package is supposed to be delivered Monday -Friday 8am -5pm . The delivery man was in his own world for 3 days and delivered it after that time. I have tried multiple times reaching out to the delivery man , customer service, ig , facebook you name it! No response. The only response I get is if I write a bad review lol . Beware of the fraud games lazada has up their sleeves. They will pretend to care and pretend to help you by switching your courier agent but it doesn’t make any difference. I am very disappointed that my order has been cancelled due to negligence, a SIMPLE task such as “deliver at this time” cannot be performed. Order number 782391642488071 lazada is reminding me of scam Date of experience: February 05, 2024 If I can give a 0 star I wouldIf I can give a 0 star I would. I’ve tried reaching out to customer service, the seller and the delivery driver for my order. My package can only be delivered mon-Friday 8am-5pm but the delivery man keeps on delivering after that time. This is his third attempt you would think he would catch on by now but now I feel neglected when I have been a loyal customer. Poor poor customer service Order number 782391642488071 UPDATE: How do you tell me no worries when the same thing is happening to my order. You changed my delivery man and the same thing has happened. Now my order is Cancelled. You only half handled the problem and your only writing back to make it seem like you did something. Lazada is scam Date of experience: February 04, 2024 Reply from Lazada Feb 8, 2024 Hi, I. We understand your disappointments and we are sorry for what you've experienced. No worries, we will document this matter. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/ . You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards! The Real McCoy 🧐Best rock-bottom price deals I ever had. But just like in actual physical stores or marketplaces, you have to be smart when hunting for bargains. Unless you're super-rich and can afford branded (overrated by media hype) products that have no positive impact in society or to the environment whatsoever, searching for trustworthy sellers can be quite fulfilling. Just be wary not to get too addicted with their nonstop factory-price and price-cut offers. Just a tip to those who claim to have fallen victim to unscrupulous sellers, the next time you buy again via the Lazada app (after deciding to give it another try) make sure you use COD or the Lazada Wallet as modes of payment if you're not too confident that your transaction will be a smooth one 🤓😏 Date of experience: January 05, 2024 Reply from Lazada Jan 18, 2024 Hi Jane R, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number which is associated with your concern? For more questions and updates, you may reach us via our Contact Us page at https://***/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! I hope this company fails badlyDelivery is slow as turtle, and prices are freaking inflated. Customers can't avail LazPaylater because they're suspicious (?) What does that even mean? lol Date of experience: February 01, 2024 Reply from Lazada Feb 1, 2024 Hi, ROME. We understand your disappointments and we are sorry for what you've experienced. No worries, we will document this matter. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/ . You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards! Good app but the problem is that there are inappropriate/pornographic or fake products being soldWhen I scroll down really far while viewing a product,sometimes,I see a lot of sexual and pornographic products like sex toys, gels to make your "Weiner" Grow,etc. why? Please remove pornographic products! Date of experience: January 09, 2024 Reply from Lazada Jan 10, 2024 Hi, Gale Starling. We understand your disappointments and we are sorry for what you've experienced. No worries, we will document this matter. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/ . You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards! Let me tell you that Lazada is far more…Let me tell you that Lazada is far less from what you get with Amazon. The customers are always crossing fingers that the merchant is gonna send the right item and if not, good luck to get a refund or compensated!!! We ordered one bedroom furniture set to end up receiving a small plastic table in a box and some other time the box was just filled empty with paper. Lazada should really work hard to hold their partners accountable to satisfy their clients if it really wishes to accomplish what Amazon does here in North America. Date of experience: November 28, 2023 Reply from Lazada Nov 30, 2023 Hi Jeffrey Bibaud, we're sorry to hear that. Please be advised that you may return the item to us within 7 days (counting starts once order status is Delivered). Pack the item with the complete package, together with the sales invoice, inclusive accessories and attach return label. For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! Missing item, as usualAs usual, another missing delivery from Lazada. Supposedly delivered on Dec 19, 2023, but NOT delivered. We are filing a VISA chargeback NOW. Order number 761436384360539, tracking from LEXPH MP0718804567. Ask us for the complete file on this, but of course you won't, because you are Lazada! UPDATE: THE LAZADA REPLY IS ABSURD. It was not delivered to the secure box and there is no way to reply to Lazada to communicate this. We have filed a credit card chargeback which is the only option left to us. What a stupid, worthless comoany. We average about 300 orders per year. Now we'll average zero. Stupid, stupid people. Date of experience: December 19, 2023 Reply from Lazada Dec 31, 2023 Hello, Scott G.. We're attempting to contact you using the phone number registered on your Lazada account. However, we have not received a response from you. According to the information on your parcel, the courier left it at the nearest Box Plus Digital near you. We strongly advise you to check with your security personnel about this. We are aware that an OTP should be issued to your phone number in order to redeem your parcel. In any case, you can contact Box Plus Digital for more information or call their hotline at (02) 8832 2876 with customer number 9903 for further assistance, or leave a message at: https://www.boxplusdigital.com/copy-of-contact-us Please get back to us if you haven't found your parcel after this. Thank you very much. For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! REFUND FOR MY ORDERit's been 3 days, and there's no update on my refund for Order 768473362129459, why on earth is it easy for you guys to take my money but make it hard for us when we need a refund? at first, your representatives told me it'll take 24 to 48 business hours, now all of a sudden a supervisor told me it'll take 5 to 7 business days. what kind of process is that?I ORDERED A LAPTOP THROUGH LAZADA, BUT WHEN THE ORDER ARRIVED TODAY, IT WASN’T A LAPTOP BUT SOME SORT OF LANTERN, I TRIED REQUESTING AN IMMEDIATE REFUND FROM LAZADA AS THIS IS CLEARLY A SCAM, BUT LAZADA REFUSES TO GIVE BACK MY REFUND AMOUNTING TO ₱41,360.67 Date of experience: January 05, 2024 Lazada is UNTRUSTWORTHY and UNPROFESSIONAlLazada is a very UNPROFESSIONAL company. You will regret ever dealing with Lazada. This company only protects its sellers and not buyers. They are very unjust when it comes to granting refunds/returns. I will NEVER download the Lazada App anymore as well as buy anything from its platform. I REGRET ever choosing Lazada over any other platform when dealing with online purchases. Date of experience: December 11, 2023 Reply from Lazada Dec 14, 2023 Hi Hazel, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number which is associated with your concern? For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! Lazada Philippines goofed (again).........I found that, for account verification purposes, they did sent a code to the wrong phone number that's not linked to my account. Not anymore anyway. That's a sign they don't have their administration, or database in good order. Their so-called "Cleo", a rather poor designed answering robot, is a silly joke to say the least. Tells something about how they think about the world outside their ivory tower. Pretty sure their physical customer support isn't any better, no use wasting my precious time on that. Unfortunately their next competitor on the local market is even worse. Date of experience: January 30, 2023 Reply from Lazada Jan 30, 2023 Hi Sir Peter 8 , we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number which is associated with your concern? For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! Crazy seller based returns processRe: Order No: 784122470678501. I must say that the Lazada returns policy is the worst I have EVER experienced with any online seller, it is only based on seller satisfaction, and in no way is for customer sa tisfaction. I have a bad sinus problem, and urgently needed a steam product to clear the sinuses. I received the item and immediately tested it. No steam or vapour was evident, just heat, so, within 24 hours I arranged a refund, only to find that the SELLER HAD TO AGREE the refund. I therefore made a 5 minute video, showing no steam or mist. The seller replied that the item was not made to emit steam and reused the refund, yet, all over the packaging it shows the unit with steam. Once again I questioned this with Lazada, their response was to SEND THE ITEM BACK TO THE SELLER for inspection. I arranged for Lazada to collect, but nobody came, so now I’m told its too late for refund. Everything is seller based, I will now never buy high priced items through them again, I will use Amazon, who have a no quibble and easy return process. As usual the response from Lazada is non existent gibberish, there is no resolution that would solve the purchase of an unsuitable product, something not in the Lazada dictionary. The only returns or refunds acceptable to them is if the product arrives in a broken condition. The do not have any vocabulary for an unsuitable product because of the seller lying about the use. Also, I did not receive any email from Lazada, that is completely untrue, spam email etc checked…… Still no reply, they just lie about a response. 21st Feb: STILL NO EMAIL RESPONSE RECEIVED FROM LAZADA Date of experience: February 07, 2024 Reply from Lazada Feb 18, 2024 Hi, Barry K! Kindly check your email; our team has already provided a resolution regarding your concern. For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/ . You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 9am-6pm Mondays-Fridays. Regards! Deceptive compulsory extra chargesTwo times now recently, I have ordered items, only to find a compulsory extra charge (in addition to the normal delivery charge) on check-out for "Igloo" -whatever the hell THAT is!!. I complained to both sellers,but they both said that it was Lazada who was enforcing the extra payment. Well, Lazada, you can stick that. I will be filing a complaint with the Philippines DTI regarding misleading charges/deceptive sales acts and practices.etc. Date of experience: November 15, 2023 Reply from Lazada Nov 15, 2023 Hi John, we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number which is associated with your concern? For more questions and updates, you may reach us via our Contact Us page at https://www.lazada.com.ph/helpcenter/. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards! How can I hide my review on lazada?Upvote your most positive reviews By upvoting your positive reviews, you can hide your negative reviews at the bottom of the review list so no one can see them.null6 Ways to Improve Your Lazada Product Ratings Selling on Lazadablog.splitdragon.com › lazada-product-reviews-5-ways-to-improve-your-la...null How can I add review in lazada?1. In the Account Page, click "To Review" button. 2. Click the "Review" button of the item that you want to rate.nullHow to give product reviews? | Lazadawww.lazada.com.ph › helpcenter › how-to-give-product-reviews-11396null How long is the lazada review period?You have 30 days to leave a review or rating on Lazada. This duration will start from the time you confirm your order received. After this period, you will be unable to leave a review for an item, seller, or logistic service.nullUntil when can I leave a review or rating on Lazada?www.lazada.com.my › helpcenter › until-when-can-i-leave-a-review-or-rati...null What is lazada product reviewer?As a Lazada Product Reviewer, your primary responsibility will be to evaluate and provide insightful, unbiased, and engaging product reviews for items sold on the Lazada platform. You will play a critical role in helping shoppers make informed purchase decisions by sharing your honest assessments and experiences.nullProduct Reviewer : r/PHJobs - Redditwww.reddit.com › PHJobs › comments › product_reviewernull |
