Chrome Remote Desktop iOS not working

Chrome Remote Desktop iOS not working

Google released its remote desktop application this week for iOS. This allows you to easily connect to your computer while on the go from iPhone or iPad.

Google released its iOS app for remote desktop application this week. The Chrome remote desktop extension has been available for quite some time, and previously we showed you how to use it with Android. Here’s a look at the iOS version and how to use it.

If you run the Chrome browser on your computer, and also own an iPad or iPhone, this can be an easy way to get into it.

Chrome Remote Desktop for iOS

There are a few things you’ll need for this to work. First, make sure you’re Mac or PC has the latest version of Chrome with the Remote Desktop extension installed with it. You’ll also need the Chrome Remote Desktop app for iOS installed on your iPhone or iPad.

After everything is set up, you’ll need to log in to your Google account and verify permissions and select the type of remote connection you want to set up.

Chrome Remote Desktop iOS not working

After that, you’ll need to install a small remote desktop host utility.

Chrome Remote Desktop iOS not working

Then create a PIN to verify when you want to log in remotely. It needs to be at least six digits but can be more. I would suggest making it as long as possible for the best security.

Chrome Remote Desktop iOS not working

After everything is set up, anytime you want to remotely access your computer, just launch the app on your iPad or iPhone, select the computer to connect to, and verify the PIN you set up on your desktop.

You can set it not to ask for the PIN when connecting to the computer, which is handy if you’re remoting into a particular computer multiple times a day.

Chrome Remote Desktop iOS not working

That’s all there is to it! Now you can control the host PC in real-time from your iPhone or iPad. In the example below I am connecting to a Windows 8.1 computer with a dual-monitor setup, and can easily flip back and forth between the two.

Chrome Remote Desktop iOS not working

There are a lot of ways to remote desktop into Windows from mobile devices. Using the Chromecast app is a way to get to your Windows computer without setting up its native Remote Desktop feature, but there’s something to be said about the new modern remote app.

This app, like other remote desktop apps for remote support, is great if you need to access a file from your computer at home or work while on the go. Also, very important (or annoying) when you need to give your friends and family remote technical support from anywhere.

What do you think of Chrome remote desktop on your computer, Android, or now on iOS? Leave a comment below and tell us your thoughts.

Chrome Remote Desktop iOS not working

Chrome Remote Desktop is a piece of software of Goggle Chrome. When you try to establish a connection with the Chrome Remote Desktop Tool, you need to do the following things:

  1. Active internet connection on both systems.
  2. Chrome is installed on both systems.
  3. The Chrome Remote Desktop Tool is installed on both systems and logged in to the same Google account.

However, sometimes, you may encounter the “Chrome Remote Desktop is not working” issue. What causes this issue? There are some possible reasons:

  • Some devices can connect without a PIN function.
  • Chrome OS is not updated.
  • The application may not have obtained permission from your computer.

Now, let’s see how to fix the “Chrome Remote Desktop won't connect” issue.

How to Fix Chrome Remote Desktop Not Working

Fix 1: Disable the Pin Feature

You can disable the Pin feature to fix the “Chrome Remote Desktop not working” issue. Here is how to do that:

Step 1: Press the Windows Key + R key at the same time and enter regedit and click OK to open Registry Editor.

Step 2: Navigate to the following key - HKEY_LOCAL_MACHINE\SOFTWARE\Policies.

Step 3: Right-click the Policies key and choose New and then select Key. Enter Google as the name of the new key.

Step 4: Navigate to the newly created Google key. Right-click the Google key, choose New, and select Key.

Step 5: Enter Chrome as the name of the new key. Navigate to the Chrome key you just created.

Step 6: Right-click the empty space in the right pane and choose New and select DWORD (32-bit) Value.
Step 7: Set the name of the DWOD to RemoteAccessHostAllowClientPairing. Double-click the newly created DWORD. Change Value data to 1 and click OK.

Fix 2: Allow Permissions

One computer is connected to another computer, and the host computer needs the user's permission. If permissions are not granted, you may eventually encounter this Chrome Remote Desktop not working problem. When connecting to another computer, a window requesting permission may appear. You just need to allow it.

Fix 3: Reinstall Google Chrome

Reinstalling Google Chrome will replace the previous files and get the latest version. It is reported that some people resolve the “Chrome Remote Desktop not working” issue by this method.

Step 1: Right-click the Start button and select App and Features (Programs and Features) from the listed menu.

Step 2: In the pop-up window, find Google Chrome on the right side and double click it and select Uninstall.

After uninstalling Google Chrome, download from the official website and reinstall it, and then check if the error persists.

Also see: Solved: Google Chrome Not Responding on Windows 10/8.1/7

You can also try to disable VPN or try remote Desktop’s Web Application to fix the Chrome Remote Desktop not working issue.

Final Words

To sum up, here is how to fix Chrome Remote Desktop not working. If you come across the same error, try these solutions. If you have any different ideas to fix this problem, you can share them in the comment zone.

Chrome Remote Desktop iOS not working

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She was graduated from the major in English. She has been the MiniTool editor since she was graduated from university. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. She is also good at writing articles about computer knowledge and computer issues. In daily life, she likes running and going to the amusement park with friends to play some exciting items.

You can use a computer or mobile device to access files and applications on another computer over the Internet with Chrome Remote Desktop.

Chrome Remote Desktop is available on the web on your computer. You will need to download the Chrome Remote Desktop app to use your mobile device for remote access.

Set up remote access to your computer

You can set up remote access to your Mac, Windows, or Linux computer.

  1. On your computer, open Chrome.
  2. In the address bar, enter remotedesktop.google.com/access.
  3. Under “Set up Remote Access,” click Download 
    Chrome Remote Desktop iOS not working
  4. Follow the onscreen directions to download and install Chrome Remote Desktop.

You may have to enter your computer password to give Chrome Remote Desktop access. You may also be prompted to change security settings in Preferences.

Learn more about how to use Chrome Remote Desktop on Linux.

To use Chrome Remote Desktop on your Chromebook, learn how to share your computer with someone else.

Share your computer with someone else

You can give others remote access to your computer. They’ll have full access to your apps, files, emails, documents and history.

  1. On your computer, open Chrome.
  2. In the address bar at the top, enter remotedesktop.google.com/support, and press Enter.
  3. Under “Get Support, “ click Download
    Chrome Remote Desktop iOS not working
    .
  4. Follow the onscreen directions to download and install Chrome Remote Desktop.
  5. Under “Get Support,” select Generate Code.  
  6. Copy the code and send to the person you want to have access to your computer.
  7. When that person enters your access code on the site, you will see a dialog with their e-mail address. Select Share to allow them full access to your computer.
  8. To end a sharing session, click Stop Sharing.

The access code will only work one time. If you are sharing your computer, you will be asked to confirm that you want to continue to share your computer every 30 minutes.

Access a computer remotely

Important: Make sure you're using the latest version of the Chrome Remote Desktop app.

  1. On your iPhone or iPad, open the Chrome Remote Desktop app
    Chrome Remote Desktop iOS not working
    . If you don’t have it, download it from iTunes.
  2. Tap the computer you want to access from the list. If a computer is dimmed, it’s offline or unavailable.
  3. You can control the computer in two different modes. To switch between modes, on the bottom right, tap More
    Chrome Remote Desktop iOS not working
    .
    • To do actions with a virtual mouse pointer, tap Trackpad mode
      Chrome Remote Desktop iOS not working
      .
    • To do actions with taps, tap Touch mode
      Chrome Remote Desktop iOS not working
      .

For your security, all remote desktop sessions are fully encrypted.

Use gestures while using a computer remotely

You can use gestures while remotely accessing a computer.

  • Scroll up or down: Swipe with two fingers.
  • Click and drag:  Tap and hold then drag with a finger.
  • Zoom: Pinch and stretch with two fingers.
  • Show menu: Tap the screen with four fingers.
  • Move the mouse: Swipe anywhere on the screen (only in Trackpad mode).
  • Left click: Tap the screen.
  • Right click: Tap the screen with two fingers (only in Trackpad mode).
  • Middle click: Tap the screen with three fingers (only in Trackpad mode).

Remove a computer from your list

If you want to edit your list of computers, sign in on any computer on your list and visit remotedesktop.google.com/access on Chrome.

Troubleshooting tips

If you're still having problems, try these tips:

  • If the page won't open, check your iPhone’s or iPad’s connection.
  • If the computer being accessed is on a work or school network, it might not let you give others access. For more information, contact your administrator.
  • Make sure you're using the latest version of the Chrome Remote Desktop App
    Chrome Remote Desktop iOS not working
    .

If you have any other issues, please report them in the Chrome Help Forum.

Improve Chrome Remote Desktop

To learn how to improve Chrome Remote Desktop, Google collects and stores some anonymized data about network delays and how long your session lasted.

To learn more about Chrome Remote Desktop, view our Chrome Privacy Notice and Google Privacy Policy.