Hướng dẫn sử dụng fitbit surge Informational, Transactional

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Add your credit and debit cards to certain Fitbit devices to make contactless payments right from your device—even when you’re traveling internationally.

We’re making an important update to Google Wallet for Fitbit on December 31, 2023. To continue using your Visa card(s) on your Fitbit device, open the Fitbit app on your phone and tap the Wallet tile.

If you don’t update your Visa card(s) before December 31, payments with your existing card(s) might be declined.

To check if your card works on your Fitbit device, see:

• Fitbit Pay: fitbit.com/fitbit-pay/banks
• Google Pay: fitbit.com/global/us/technology/google-apps/banks*

*Note that this list is specifically for Fitbit devices and differs from the list of banks and countries compatible with Google Pay on your phone.

Make contactless payments with Fitbit Charge 4, Fitbit Charge 5, Fitbit Charge 6, Fitbit Sense, Fitbit Sense 2, Fitbit Versa 2, Fitbit Versa 3, Fitbit Versa 4, and editions of Fitbit Charge 3 and Fitbit Versa that contain an NFC chip. To check if your device supports contactless payments:

• Fitbit Versa: turn your watch over and look for "Fitbit Pay" in the text surrounding the heart-rate sensor.

• Fitbit Charge 3: remove the bottom band and look for "Fitbit Pay" printed on the end of the tracker.

Use your Fitbit device to purchase items in any store that accepts contactless payments or to ride select transit systems. To determine if the store accepts contactless payments, look for the symbol below on the payment terminal:

You can also use your Fitbit device on transit readers that accept contactless credit or debit card payments, such as Sydney's ferry and light rail networks. For more details, see

Google Pay is available on Charge 6, Sense 2, and Versa 4. Google Pay has all the same great features as Fitbit Pay* with a more integrated Google experience. To switch to Google Pay:

1. From the Today tab
   in the Fitbit app, tap the devices icon
   your device.
2. Tap the Wallet tile.
3. Tap Change to Google Pay, and sign in to your Google account.
4. Follow the on-screen instructions to add a card to Google Pay. Note that your cards aren’t migrated from Fitbit Pay, so you need to add them to Google Pay.

After setting up Google Pay, the Wallet tile in the Fitbit app will change to the Google Wallet tile. For questions about Google Pay that aren't related to your Fitbit device, see .

*If you use an iPass or Suica card on your Fitbit device, you should continue to use Fitbit Pay.

Google Wallet is available on Charge 6, Sense 2, and Versa 4 in most locations. If you don't see the option to set up Google Wallet when you tap the Wallet tile in the Fitbit app:

1. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
2. If you recently updated your Fitbit device, wait 24 hours, and then check the Wallet tile again.

Note that if you’re setting up Charge 6 in Japan or Taiwan, your tracker uses Fitbit Pay.

To start, add at least 1 credit or debit card from a participating bank in the Fitbit app:

1. With your device nearby, from the Today tab
   in the Fitbit app, and tap the devices icon
   .
2. Tap your device, then tap the Google Wallet or Wallet tile.
3. Follow the on-screen instructions to add a payment card. In some cases, your bank may require additional verification. If you’re setting up contactless payments for the first time, you may be prompted to set a 4-digit PIN code for your device. Note that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup.

You can add additional cards and choose which card to set as the default payment option on your device from the Google Wallet or Wallet tile.

Note: To make contactless payments with Charge 5 or Charge 6 in Australia and New Zealand, follow the instructions below for all card types. If prompted to enter a PIN code, enter your 4-digit tracker PIN code (not the PIN code for your card). For more information about setting a PIN code, see the related help article.

All customers, including those in Australia and New Zealand:

1. Swipe down from the clock face and tap Payments or Google Wallet.
2. If prompted, enter your 4-digit tracker PIN code. Your default card appears on the screen.
3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card, swipe to find the card you want to use, and hold your wrist near the payment terminal.

When the payment succeeds, your device vibrates and you’ll see a confirmation on the screen.

If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment.

Note that the payments screen might be hidden if you haven't set up contactless payments. If you don't see the payments screen, follow the instructions in to add a card to your Fitbit device.

For added security, you must wear your device on your wrist to make contactless payments.

All customers except those in Australia:

1. Open the payments screen on your device:
2. If prompted, enter your 4-digit device PIN code. Your default card appears on the screen.
3. To pay with your default card, hold your wrist near the payment terminal. To pay with a different card:
   • Charge 3 and Charge 4—Tap the screen to find the card you want to use, and then hold your wrist near the payment terminal.
   • Sense 2, Versa, Versa 2, and Versa 4—Swipe up to find the card you want to use, and then hold your wrist near the payment terminal.
   • Sense and Versa 3—Swipe up to find the card you want to use, and tap it. Then hold your wrist near the payment terminal.

When the payment succeeds, your device vibrates and you’ll see a confirmation on the screen.

If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment.

Note that the payments screen might be hidden if you haven't set up contactless payments. If you don't see the payments screen, follow the instructions in to add a card to your Fitbit device.

Customers in Australia:

1. If you have a credit or debit card from an Australian bank, hold your device near the payment terminal to pay. If your card is from a bank outside of Australia, or if you wish to pay with a card that is not your default card, complete steps 1-3 above.
2. If prompted, enter your 4-digit PIN code.
3. If the purchase amount exceeds $100 AU, follow the instructions on the payment terminal. If prompted for a PIN code, enter the PIN code for your card (not your device).

If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment.

For added security, you must wear your device on your wrist to make payments.

Use your Fitbit device on trains and buses in Singapore. For a list of supported cards, see the Singapore section in the .

To pay with a Visa card that you added to your Fitbit device before February 26, 2019, remove the card in the Fitbit app, and then add the card as if you’re setting it up for the first time. If you continue to have issues, contact your bank for more information.

Many banks allow you to see your 3 most recent transactions made with your Fitbit device in the Fitbit app.

To see your recent transactions:

1. From the Today tab
   in the Fitbit app, tap the devices icon
   your device.
2. Tap the Google Wallet or Wallet tile.
3. Tap the card you added to your device and then swipe up to see your 3 most recent transactions.

If this feature isn't available for your card, or if you want to see all of your transactions, review your bank or credit card statement.

Fitbit Pay includes many security features. Fitbit Pay uses an industry-standard tokenization platform to ensure your card information is never revealed or shared with merchants or with Fitbit. Fitbit Pay also requires you to use a personal 4-digit PIN code for an added layer of protection.

Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe. When you pay in stores, Google Pay doesn’t share your actual card number, so your information stays secure. Using contactless payments on your Fitbit device also requires you to use a personal 4-digit PIN code for an added layer of protection.

After you delete a card, the card is removed from the Fitbit app and you can no longer use it to make payments with your device.

To remove a card from your Fitbit device:

1. From the Today tab
   in the Fitbit app, tap the devices icon
   your device.
2. Tap the Wallet tile.
3. Tap the card you want to delete.
4. Tap Remove Card.

To remove all cards and deactivate contactless payments on your Fitbit device:

1. From the fitbit.com dashboard, click settings
   Devices
   .
2. Click Fitbit Pay.
3. Click Deactivate Fitbit Pay. Your cards are deleted and can no longer be used to make payments with your device. Note that if you use Suica on your Fitbit device, pressing the Deactivate Fitbit Pay button in the fitbit.com dashboard doesn’t remove or deactivate Suica. Contact Fitbit Customer Support to deactivate Suica.

If you misplaced your device, you can suspend the card you added to the device instead of deleting it from Fitbit Pay. When you suspend a card, it remains in your Wallet, but you can’t use it to make payments with your device. If you locate your device, you can unsuspend the card and then use it to make payments.

To suspend a card:

1. From the Today tab
   in the Fitbit app, tap the devices icon
   your device.
2. Tap the Wallet tile.
3. Tap the card you want to suspend.
4. Tap Suspend Card.

To unsuspend your card, repeat the steps above and then tap Unsuspend Card.

If you lose your device, you can remove the cards you added to the device using the Fitbit app. For instructions, see

You can still make payments using the physical debit or credit cards, so contact your bank if the cards were lost or stolen.

Keep in mind that no one can use your device to make a payment without first entering your personal 4-digit PIN code.