If songs are missing from your music library after you turn on Sync Library
If you subscribe to Apple Music or iTunes Match, you can access your music library on all of your devices. If songs are missing from your music library after you turn on Sync Library, learn what to do.
Check these things first
Check your settings and network connection on all of your devices:
- Make sure that your devices have the latest version of iOS, iPadOS, macOS, or iTunes for Windows.
- Make sure thatSync Library is turned on for all of your devices.
- Connect all of your devices to the Internet.
- Visit the Apple System Status page to see if there are interruptions in service in your country or region.
Apple Music isn't a backup service. Make sure to back up your music library before you make any changes.
you still see an ineligible icon next to a song, then that song cant be uploaded.
If a song is grayed out, then the song might be waiting to upload, no longer available, or not yet released from the Apple Music catalog.
Learn how.
contact Apple Support.
Apple Music.
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