Information paper for the review panel
The Board reviews and evaluates all grievances against licensees. The filing of a grievance is not considered a plea for restitution, but rather a tool to initiate an investigation into possible violations of Kentucky pharmacy laws to ensure the citizens of the Commonwealth are safe. Show
All materials related to the grievance are collected and placed into an investigative file. The file is considered confidential and while under investigation, it is not available for review or copying per KRS Chapter 61. Generally, once an investigation is complete, the Case Review Panel has reviewed the file and the case is dismissed, closed after a final order is rendered or a settlement agreement is reached, the file becomes available for review as a matter of public record; however, certain documents may not be available for inspection if they are recognized as exceptions under the Open Records Law. Due to the investigative work required to review grievances, it is not uncommon for a file to remain open for 120 days or longer. Submitting a GrievanceGrievances may be submitted online or by submitting a paper, Grievance Form. All grievances are taken seriously and acted upon provided the following criteria are met:
You will receive a response within 5 to 10 business days of submission. If no response is received within that time frame, please contact Eden Davis, Board Counsel at [email protected] . The Kentucky Board of Pharmacy does not arbitrate prescription drug prices. Consumers seeking recourse on such matters should contact the management of the pharmacy or seek legal advice. Investigation and ResolutionUpon receipt of the grievance, the Executive Director and General Counsel screen the grievance to determine if it is accompanied by sufficient corroborating evidence that there is a reasonable probability of a violation of pharmacy law. If the grievance does meet that criteria, a case is opened and assigned to a Board inspector to initiate an investigation into the alleged violation. The inspector may then contact the complainant, pharmacy, witnesses, and licensee for further information or clarification. Moreover, notice to the licensee, permit holder or registrant of the grievance will be provided. The licensee, permit holder or registrant that is the subject of the grievance will have thirty days to provide a written statement to the Board. Once the Board inspector completes their investigation, a report is then submitted to the Case Review Panel (CRP) who reviews the case and makes a determination. The CRP is comprised of three board members. The Board will dismiss cases where a preponderance of the evidence does not demonstrate a violation of pharmacy law. The Board may reprimand a licensee, set a case for hearing, or direct the matter to staff for resolution without a hearing. Any questions regarding this procedure may be directed to the Board Office. When you receive an invitation to peer review, you should be sent a copy of the paper's abstract to help you decide whether you wish to do the review. Try to respond to invitations promptly - it will prevent delays. It is also important at this stage to declare any potential Conflict of Interest. Overview of the Review Report FormatThe structure of the review report varies between journals. Some follow an informal structure, while others have a more formal approach. "Number your comments!!!" (Jonathon Halbesleben, former Editor of Journal of Occupational and Organizational Psychology) Informal Structure Many journals don't provide criteria for reviews beyond asking for your 'analysis of merits'. In this case, you may wish to familiarize yourself with examples of other reviews done for the journal, which the editor should be able to provide or, as you gain experience, rely on your own evolving style. Formal Structure Other journals require a more formal approach. Sometimes they will ask you to address specific questions in your review via a questionnaire. Or they might want you to rate the manuscript on various attributes using a scorecard. Often you can't see these until you log in to submit your review. So when you agree to the work, it's worth checking for any journal-specific guidelines and requirements. If there are formal guidelines, let them direct the structure of your review. In Both Cases Whether specifically required by the reporting format or not, you should expect to compile comments to authors and possibly confidential ones to editors only. The First Read-ThroughFollowing the invitation to review, when you'll have received the article abstract, you should already understand the aims, key data and conclusions of the manuscript. If you don't, make a note now that you need to feedback on how to improve those sections. The first read-through is a skim-read. It will help you form an initial impression of the paper and get a sense of whether your eventual recommendation will be to accept or reject the paper. First Read ConsiderationsKeep a pen and paper handy when skim-reading. Try to bear in mind the following questions - they'll help you form your overall impression:
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