Lỗi a dongle is required to open this file artcam năm 2024

The following provides instructions to resolve a dongle that is not recognized by OnGuard. This issue may be indicated if you receive the error "Hardware key not found" when viewing your license in License Administration.

Contact Lenel Technical Support if this does not resolve your issue.

  1. Obtain the latest Sentinel driver from the following address: https://file.ac/oIIp_ZvNfh0/
  1. Obtain an SSD Cleanup utility, 64 bit version from an online resource or use an internal process.
  1. Start Device Manager. Click the Start button, then select Control Panel > System.
  1. In the System Properties window, select the Hardware tab, then click [Device Manager].
  1. In the Device Manager window, expand Universal Serial Bus controllers, then select Safenet.
  1. Right-click on Safenet, then select Uninstall. Click [OK] to confirm the uninstallation of the device from the computer.
  1. Remove the dongle from the USB port of the computer.
  1. Click the Start button, and then select Control Panel > Add or Remove Programs.
  1. Select the Sentinel program, then click [Remove] and follow the prompts to uninstall the existing Sentinel driver from the computer.
  1. Restart the computer.
  1. After the computer restarts, search the C:\Windows\Prefetch folder for files with a file name beginning with SENTINEL. If any of these files are found, delete the files.
  1. Restart the computer.
  1. After the computer restarts, run the SSD Cleanup utility downloaded in step 2, then follow the prompts to run the utility. The utility will completely uninstall the Sentinel driver from the computer.
  1. Restart the computer.
  1. After the computer restarts, run the Sentinel driver installer downloaded in step 1, then follow the prompts to install the new Sentinel driver.
  1. Restart the computer.
  1. After the computer restarts, insert the dongle into a different USB port not previously used by the dongle.
  1. Start License Administration and log into it.
  1. Delete any existing license files that are installed in License Administration.
  1. Select Install New License... Browse to the correct license file for the site in Step 1 of 3, then click [Next].
  1. In Step 2 of 3, you may see the message "Hardware key not found". This is normal at this point in the process. Click [Next].
  1. In Step 3 of 3, agree to the terms of the license by selecting Yes and clicking [Finish].
  1. Log out of License Administration.
  1. Click the Start button, then select Control Panel > Administrative Tools > Services.
  1. In the Services window, restart the LS License Server service.
  1. Start License Administration and log into it.
  1. Select your current license, then click [View]. The error "Hardware key not found" should not display.

If the dongle is working during normal operation, but occasionally, the "Hardware key not found" error displays in License Administration, or occasionally, license-related errors display while using any OnGuard application, the computer is likely shutting down the USB port to save power, and the dongle cannot be recognized while in the power-saving mode.

Refer to Knowledge Base article "How to disable the power saver feature for USB devices", to resolve this issue.

I deleted all PAF's from computer opened e mail and download PAF that once worked. Still nothing. Manually installed PAF's in folders as instructed. Still nothing. Losing patience VERY quickly for what I paid for this program. Any thoughts or suggestions.

A fix has been implemented this morning, so you should not encounter any script error messages when starting ArtCAM 2010, ArtCAM 2011, ArtCAM 2012, ArtCAM 2013 or ArtCAM 2015 today. Please check and confirm your results. Thanks in advance for your time and cooperation.

Kind regards,

Dillon

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Script Error when starting Artcam.

August 4, 2016, 12:11 pm

by Dillon M (Posted Thu, 04 Aug 2016 19:11:07 GMT) Hi Lajosz,

lajosz wrote:

However, if we will do -> Artcam menu -> Help -> Check for Updates -> Software Update, you receive the following message: "Can not be download from the Internet information about the latest version. Information is not formatted correctly."

We're already aware of this issue, and are working on resolving it. In the meantime, downloads can be obtained by accessing the Autodesk Customer Downloads Centre using your dongle number and registered email address. Thanks in advance for your time and cooperation.

Kind regards,

Dillon

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Artcam 2015 setting depth of material.

August 4, 2016, 3:15 pm

by rutela (Posted Thu, 04 Aug 2016 22:15:02 GMT) artcam will tell you if you need to setup material thickness

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Artcam Express - How to extrude a DXF file?

August 4, 2016, 3:17 pm

by rutela (Posted Thu, 04 Aug 2016 22:17:45 GMT) you will need to upgrade to insignia to extrude vectors

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Lost my latest Insignia

August 4, 2016, 6:35 pm

by mikes (Posted Fri, 05 Aug 2016 01:35:47 GMT) Dillon,

Could you explain why not to use windows explorer? Not wanting to conflict with you, I just need some understanding on this one.