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Mẫu 1
To:
Mr. Srilan jain
General Manager
Saffron Restaurant
New York
11th January, 2012
Ref: Sub-standard Food
Dear Mr. Jain,
I visited with my family to your Saffron restaurant on 16th January to celebrate my son’s birthday. Unfortunately, the sub-standard food quality in your restaurant really dampened our spirits.
The dinner started off in a very disappointing way when we were served some tasteless lukewarm fluid which was passed off as Sweet-corn soup. The starters we ordered were dripping with oil, though we had specifically requested for fat-free food.
The Main Course tasted equally bad. Though we had ordered an assortment of vegetarian as well as non-vegetarian platters, and they all seemed to taste the same.
The only redeeming feature was the well-mannered Service that evening and the friendly manner in which your waiters patiently heard our numerous complaints.
I hope in future the quality of your food is able to match up to the quality of your service.
Best Wishes,
Emily Swan
Xem thêm: Đồng hành cùng giáo viên Philippines. Tại sao không?
Mẫu 2
To,
Wella Roman,
Facility Manager,
Sugar-N-Spice Restaurant,
Date: 24th April 2014
Subject: Problem with the delayed services and rude staff employed at your facility.
Dear Wella,
I would straight away like to bring to your notice that yesterday, I and my husband chose your restaurant to be the venue of our anniversary celebration. We did the prior booking and invited around 15 close friends and relatives to be a part of the celebration and each one of them were disgusted with the experience your staff gave. It was a shame for us that we selected you facility for our celebration.
We have been a regular visitor of your restaurant and felt that your food and services had a decent standard although the staffs attending were never that friendly. We ignored the negative point of the staff being arrogant, and we planned our occasion at your facility. Now as we arrive with our guests, we see that we are in queue in spite of our prior reservations. After a 30 minutes delay, we finally get accommodated and start to order the meals. The first set of order was for starters which comes immensely delayed and in parts with the guests waiting to be served.
The occasion was spoilt and staff was in no way apologetic for it. Kindly take the required actions if you feel that I am genuine customer.
Thanks,
Belinda Gray.
Mẫu 3
To
The CEO
Italian Savoury Hub
76/32 Central Square
Lancashire
Date 28thJuly, 2014
Dear Sir,
Subject: Complaint against standard of services provided
I wish to lodge a formal complaint against the services that was rendered by your staff to me on 26thJuly 2014. On the aforementioned date I had gone with my family to your restaurant and had asked for a Pasta Mexicana penne amongst other dishes and drinks.
We were served the food and after eating a portion of it, my wife found a small insect in the pasta. We immediately brought this to the notice of the steward on duty who we could see went and spoke to the manager. Inspite of all this, and repeated requests, we waited for another 40 minutes and still no one came to our table either to remove the dishes or to speak to us about the happening. In the end the manager came and said that the pasta was on the house and handed us a bill for the rest of the amount. I was not expecting an on the house offer, but a replacement of the dish.
Your restaurant is one of the premier destinations in the city when it comes to Italian food, and the incident on Saturday has shown poorly on your staff. Please look into this matter immediately and I hope you will take necessary actions for the same.
Thanking you
Yours Faithfully
Pratica Roser.
Mẫu 4
Copyright of FoundLetters.com
To:
Mr. Srilan jain
General Manager
Saffron Restaurant
New York
11th January, 2012
Ref: Sub-standard Food
Dear Mr. Jain,
I visited with my family to your Saffron restaurant on 16th January to celebrate my son’s birthday. Unfortunately, the sub-standard food quality in your restaurant really dampened our spirits.
The dinner started off in a very disappointing way when we were served some tasteless lukewarm fluid which was passed off as Sweet-corn soup. The starters we ordered were dripping with oil, though we had specifically requested for fat-free food.
The Main Course tasted equally bad. Though we had ordered an assortment of vegetarian as well as non-vegetarian platters, and they all seemed to taste the same.
The only redeeming feature was the well-mannered Service that evening and the friendly manner in which your waiters patiently heard our numerous complaints.
I hope in future the quality of your food is able to match up to the quality of your service.
Best Wishes,
Emily Swan
Mẫu 5
Jane Davis
34, Princeton Avenue
Edinburgh
4th November, 2007.
To,
Mr. James Scot
Manager
Nando’s Restaurant
Edinburgh
Ref: Inedible Dishes
Dear Mr. Scott,
I took my team members to your restaurant on 3rd November, hoping to celebrate a happy occasion. But, the food proved to be so bad that our mood for celebration was completely spoilt.
Though we ordered some exclusive vegetarian dishes, they contained some form of meat or other and this, despite our explicit instructions to the hotel staff. The other dishes we ordered were equally poorly made.
I hope a restaurant of your repute pays more attention to the culinary ability of the staff and improves on the fare.
As a regular customer of your restaurant for the past 2 years, I look forward to visiting it again soon and tasting better cuisine.
With Best Wishes,
Jane Davis
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