Please double check your product key and try again we re having trouble recognizing it
please double-check your product key and try again. we're having trouble recognizing it. this error comes up when I type in my product key for this device I found with the cmd prompt command thing. I initially thought this was cuz of the other devices I have in my Microsoft ACC. so I went to the website and removed all the devices except dis one. Show
this error comes up when I type in my product key for this device I found with the cmd prompt command thing. I initially thought this was cuz of the other devices I have in my Microsoft ACC. so I went to the website and removed all the devices in there. and this problem consists, the os is win10 home. also, I bought this laptop from amazon and the error comes up when I try to activate word. I already tried using software called speccy too. PS. thanks in advance to all you beautiful ppl of Reddit Check this list for common problems you may experience when you enter your Microsoft account or product key while redeeming your Office product at https://office.com/setup and https://microsoft365.com/setup associates: Product key errors on Office.com/setup and Microsoft365.com/setupHere are the common errors and how to fix them. This product key has already been usedYour product key can only be redeemed once. It isn't meant to be re-used or shared. If you get a message that your product key has already been used, you can go directly to your Microsoft account, Services & subscriptions page to install your product and manage your subscription benefits. If you bought Microsoft 365 Family and want to allow other users to install Office, please don't send the product key to them because they will see the same error. Instead, send them an email or link using the procedure in How to share your Office 365 Home subscription benefit. This will add their Microsoft accounts to your subscription and allow them to go to their Microsoft account, Services & subscriptions page to install Office apps on their own devices.
Sorry, we can't find this product key in our database (ERR_INVALID_TOKEN) or Sorry, we can't set up your account at the moment (ERR_MISSING_PARTNUMBER or ERR_PKPN_DETAILS_NOTFOUND)You'll see this error message if you enter a product key for a version of Office that isn't available for download from Office.com/setup. Here's where you can enter those product keys.
If you're not sure what kind of product key you have, you can use the Virtual support agent (English only). If your product key is for a supported version of Office, the Virtual support agent will provide a link to download Office. The Virtual support agent can also let you know if your product key has been blocked and can connect you to a live agent. Sorry, we can't set up your account right now (NoMatchingOrEligibleProductsFound)If you get this message, this means that your product key was purchased in a different country or region than where you're currently located. Office product keys must be redeemed in the country or region where they are purchased. If you need assistance, contact Microsoft support. This can also happen if you try to extend the duration of your current Microsoft 365 subscription with a product key that was purchased in a different country or region than the one originally used to start your subscription. For example, you set up your Office subscription in China with a product key purchased there and you then purchase a product key in the United States, and attempt to extend your Office subscription with it. In this scenario, you can either redeem the new key to a different Microsoft account or you can wait until your subscription expires (at least a day after the expiry date) to use the new key with the same Microsoft account. The product key isn't valid (INVALID_PRODUCT_KEY or ERR_INVALID_TOKEN)You'll see this message along with either error code INVALID_PRODUCT_KEY or error code ERR_INVALID_TOKEN if you enter the wrong product key, or if you have a typo in your product key. Examples of using the wrong product key Most Microsoft products use a 25-character product key. If you own multiple Microsoft products, it’s easy to confuse the keys and use the wrong one. Here are some common things that can happen:
Common ways people mistype the product key Reading the product key from a label can be difficult. Letters and numbers may look the same. To avoid typing mistakes, here’s a list of commonly mistyped characters:
Tip: If you bought Office from an online retailer and received a confirmation email, try copying and pasting the product key from this email instead of typing it. The product key isn't valid (KEY_NOT_ACTIVATED)You'll see this message if the retailer where you purchased Office didn’t activate the product key at the point of sale. The product key must be activated by the retailer before you can use it. To resolve the issue, go back to the store where you purchased Office and have them activate the product key. "Sorry, you've reached the limit" (ERR_SUBSCRIPTION_MAX_SPAN_REACHED)You'll see this message if you try to extend the amount of time on your Microsoft 365 subscription past 5 years. Your Microsoft account can have only one Microsoft 365 Family subscription associated with it. If you use the same Microsoft account to buy or redeem multiple Microsoft 365 subscriptions, you extend the amount of time for your subscription, up to a maximum of 5 years. This doesn't increase the number of Office devices you can be signed in to or increase the amount of online storage that's available with the subscription. For more information, see What happens if I add another Office 365 for home subscription plan to my account? and How sign in works in Office 365. Sorry, we can't set up your account right now. Hang on to your product key, and try again later (ConversionBlockedSubscriptionViolations)We can’t redeem your product key due to a billing issue with your Microsoft account. Please go to your Microsoft account, Payment & billing page, locate the Pay settings section, and select the link for Change how you pay or Fix how you pay. You have reached the maximum number of Office products that can be associated to your Microsoft accountYou can redeem up to 25 one-time purchases of Office 2019, 2016, or Office 2013 on the same Microsoft account. To redeem additional products, you'll need to create another Microsoft account. For more help, see Getting maximum number error when you try to redeem Office? Note: This does not apply to Microsoft 365 subscriptions. Your Microsoft account can have only one Microsoft 365 Family subscription associated with it. I get an error that JavaScript is required to complete the activation processAfter you enter a valid product key, the Next button should be enabled. However, if JavaScript isn't enabled in our browser, the Next button won't work. Use the guidance in Enable JavaScript to enable JavaScript in your browser. If you're using an iPad, you must use another device to redeem your product key because JavaScript isn't supported on iPads. My web browser is blocking cookiesHere's how to enable cookies if your browser is blocking them: Edge (Windows 10)
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Problems with language or geographical issuesHere are the common errors and how to fix them. My country or region isn't listedAfter you enter your product key, your current country or region might not appear in the list, or the website language might change. This can happen if you buy your product key in a different country or region than where you redeem it. Your product key is only valid for the countries or regions listed. If you need assistance, contact Microsoft support. I get the error "This product key isn't meant for your region"If you get this message, this means that your product key was purchased in a different country or region than where you're currently located. Office product keys must be redeemed in the country or region where they are purchased. If you need assistance, contact Microsoft support. I get the error "Sorry, we can't use this product key because your current subscription was set up in another country/region" (BillingAccount)If you get this message, this means that your product key was purchased in a different country or region than where you're currently located. Please try to redeem your product key at https://microsoft.com/redeem. If that doesn't work, please contact Microsoft support. Microsoft account limits for OfficeThe redemption process on https://office.com/setup and https://microsoft365.com/setup associates your Office product with your Microsoft account. Here are some important limits regarding your Microsoft account.
Why is Microsoft not recognizing my product key?You might see this error if the product key has already been used on another device, or it's being used on more devices than the Microsoft Software License Terms allow. To fix the problem, buy a product key for each one of your devices to activate Windows on them.
What do I do if my product key is not working?Method 1: Perform these steps to replace the key:. Click on Start menu and type CMD, right click on CMD and select Run as Administrator.. Type this command and press enter: slmgr. vbs /upk.. Type this command and replace # with the product key, then press enter: slmgr. ... . Type this command and press enter: slmgr.. How do you fix the last product key you entered can't be used on this copy of Windows?Then we'll see if it activates:. Go offline by opening Action center at the right end of Task Bar, then clicking on Airplane mode to turn off internet.. Next type CMD in Start Search, right click to Run as Administrator, then right click to copy and paste this command in and press Enter: slmgr -upk.. How do I bypass the product key when installing Windows 10?One of the first screens you'll see will ask you to enter your product key so you can “Activate Windows.” However, you can just click the “I don't have a product key” link at the bottom of the window and Windows will allow you to continue the installation process.
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